Issuing Processing and Value Added Services

bring innovative services to customers

Worldline is a leading player supporting card issuers in their daily or strategic business. Strongly experienced, our payment business know-how is backed up by an industrial infrastructure that matches the highest level expectations of our clients.


You can rely on an end to end payment solution that complies with the most demanding international requirements and covers 3 domains: Technical Processing, Cardholder Service, and our optional Value Added Services which allow us to optimally respond adaptation to customer needs.

 

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Technical processing

Includes financial and technical authorization, account management, card management, card personalization, and PIN management with the benefit of economy of scale.

 

Card holder service

Supports the issuer in the management of the contract lifecycle as an integrated and/or stand-alone service.

 

Value-Added Services

 

Our VAS portfolio helps the issuer’s customers to stand out in the market.

 

  • Through our Wallet platforms, you will be able to offer electronic wallets to your clients through the cloud or NFC, or even more innovative solutions such as HCE, Host Card Emulation.
  • Trusted Authentication (TA) solution meets today’s and tomorrow’s identity proof generation needs. It is a software-type strong authentication solution. Corner stone of connected secure services, for banks and many types of organizations, it is available on mobile, PC or tablets.
  • ACS (Access Control Server) with its strong authentication method (generating one-time-passwords) is a key VAS in e-Commerce and mobile Payment and has become the leading European solution.
  • Our FRM (Fraud Risk Management) service has a proven track record in fraud prevention and fraud detection.
  • Cash Club is Worldline’s Card-Linked Offers solution that enables you to set up and manage a bank-owned marketplace and all the related marketing services. Its strength comes from intelligent data mining which allows it to perfectly combine customer, offer, time and place. Cash Club entities can be managed either directly by a bank or handled by a joint venture, which will only use Worldline as a supplier. Alternatively, they can be handled by a joint venture between several banks, in which Worldline can also be a shareholder. Cash Club always complies with your privacy and data protection requirements.

Managed Cards Services

 

The Worldline Managed Cards Services (MCS) is a complete management service for all IT operational and processing aspects of your card business. We run your card processing at state-of-the-art data processing facilities. You can concentrate on your core business of providing your cardholders with tailored products and excellent service, with the confidence that your back office activities and technical development work are in the hands of industry specialists.

 

highlights

 

MCS comprises of five principal components:

  • DATA PROCESSING - The provision of
    data processing facility, infrastructure and
    services. The system is hosted at our center,
    and all operational activities are handled
    by our data center staff.
  • APPLICATION - A scalable, modular, highly
    parameterized and proven payment card
    system used by more than 25 banks and
    financial institutions in the Asia Pacific
    region, more than meets your requirements
    for a card business.
  • NETWORK - Provision and management of
    network connections between all your
    locations and our data processing and
    disaster recovery centres.
  • PRINTING - Generation of all required reports
    and statements.
  • DISASTER RECOVERY - Provision of
    Disaster Recovery center and services
    tailored to your specific standards and
    requirements, ensuring Business As Usual
    in shortest time in event of disaster.
  • APPLICATIONS SUPPORT - A dedicated
    support team to manage and support your
    payment system in accordance to the agreed
    service level.

 

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Key fact:

We service more than 200 customers, including all the major banks in Belgium, nearly all those in Germany and France, as well as the top banks in China and other APAC countries. 51 million cards are processed in our Data Centers.

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